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Verification Cases

Verification case requests are used to prepare and submit FirstAML verification work from AMLMaster.

Create a Draft

  1. Open the verification case request area for your tenant.
  2. Create a new draft.
  3. Enter the required client, matter, and verification details.
  4. Save the draft before review or submission.

Review and Submit

Before submitting a case, check that the client and matter details match the source record and that the request is ready for FirstAML.

When the request is ready, submit it to FirstAML. AMLMaster records the submission state so you can see whether the request was sent successfully or needs another attempt.

Retry or Manual Submission

If a submission fails, review the error details shown in AMLMaster. You can retry when the issue is temporary or use the manual submission workflow when the case needs to be handled outside the normal automated path.